Week 4- October 17th

This week I learned how to code and enter files into an excel document that will be the quarterly report for CMS. Each stage of the process once a case is given to CMS from DYS has a numbered code that will be given to the case in excel. This report is used as a way to keep track of which cases are at which phases of the process and make sure things are moving along appropriately. It also shows which cases are closed or still active. I worked on this task for both days solid. In order to do this duty, it was required that I go through all of the cases to assess what stage they were in. In doing so, I was able to become better acquainted with the names and cases. The entering of data was a little dry, but it was very nice to become more familiarized with the cases. Another task I had was to begin drafting some letters to offenders for last chances to participate in the program. I now have a better understanding of where all the documents can be found and which document goes with what stage of the process. I also tried to answer the phone as much as possible to better myself at responding to calls for each program at CMS.